FAQ

What am I buying?

Professional Strength SO9001 & ISO13485 certified and CE compliant equipment with a proven and highly successful history.

Do your machines come with a warranty?

YES.
Our machines come with a 3 Years Warranty. (Unless stated otherwise eg. hand-held equipment)

Do I need to be a massage or beauty therapist?

*NO.
We supply you with:

  • Machines fully computerised
  • Unlimited Skype training
  • Fully detailed manuals
  • Comprehensive tutorial videos

*Except for the Microdermabrasion machines. Please contact us

Do you supply personal training?

YES.

We offer ONE FULL DAY TRAINING for each machine at your premises, which includes technical history and benefits, treatment protocol and practical application of each technology. (POA)

Do you supply training for additional staff?

YES.

We do not have a limit on how many people we include with the training.

Do I get a certificate?

YES.

After you complete your training our Company will supply you with a “Certificate of Accomplishment” for each of the technologies completed.

Do I get any  backup and/or support?

YES.

  • We give you unlimited, immediate 24/7 Technical & Educational support.
  • If your machine requires service or repair we supply you with a back-up machine. (Australia only. Conditions apply)
  • We also have all spare parts available.
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